Technical Support

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If you use AMBER products and need customer support, please use this form. In order to proceed your support request as fast as possible, we deploy a support ticket system. Every support request gets a unique ticket number. To create a new support ticket, please use the form below.

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Important Notice

Important notice for customers using AMBER's USB devices (sticks, adapters, evaluation boards)

To avoid compatibility problems with the FTDI driver (version 2.12.0 or higher) we recommend to download the newest version of the AMBER wireless software products: 

If you have further questions, please contact our technical support team by using the form below.